No, see, that would put customers at risk and make more work for me in the long run.
He finally came around. I think he was being a slacker dip-shit because of personal issues.
He turned out to be gay, and immediately after he informed Zach and myself, productivity wen't up. He can do whomever or whatever he want's in his off-time, as long as he gets his shit done in the shop and he doesn't hit on me, then everything is fine.
The telephone bandit, however, hasn't gotten any better. He called the other day wanting me to explain what tool to use, how to use it, and where he'd find it, for a repair that he's never done. What the fuck? I told him that I didn't have time to help him, that I had paperwork and repairs of my own to do.
That afternoon I spoke with my general bike manager (the organizer for all the bike shops in the company) about it. Flat out, I said, "He's wasting my time, your time, and the companies money. I'm not paid to babysit on the phone, and he's not paid to dick around with the health of customers." He saw where I was coming from, and hopefully this time it'll be taken care of.
206er - Get a job at a generic store. One that doesn't sell JUST bikes. They will hire you flat out, as mechanics (at least here) are scarce. Then, use that as a resume booster.
I am fairly confident that I could get a job at a shop almost anywhere in the country as a mechanic. I've got 3 years of shop time experience, I've raced XC and DH, and I can build a really nice wheel

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