A+ For AndrewTech Automotive
Posted: Sat Apr 08, 2006 12:37 am
I know this is a long review but just stick with me…
If you live in the DC area and are in search of a new mechanic then you need to read this:
So hears the scoop. My '94 Legacy has around 140K on it. It had never had any real problems until about a month ago. The car was leaking oil and coolant everywhere as well has having lots of boost problems among various other issues. I usually bring my car to a fairly competent gas station near my house but have never been 100% satisfied with them. After reading a few comments about AndrewTech Automotive Solutions in Gaithersburg, an all Subaru mechanic with a great record among the Subaru community, I knew where I needed to take my car.
I dropped the car off at AndrewTech during the first week in March. A day or two later they called me and basically told me what was going on with the oil/coolant leaks. We both agreed that since they would have to replace a few major seals anyway and since it was a lot of labor taking the engine apart, it should get all new seals. Over the next few weeks I was kept in constant communication with AndrewTech about the progress on my car. I was met with some bad news about rotted motor mounts and cracked hoses. However I feel ever confident that that car was in good hands.
I got the car back a couple of days ago and started having tranny issues on the way back. I immediately placed a call to AndrewTech and we concluded that some particles were blocking the tranny screen and starving the system of fluid. I took it to a nearby gas station and they replaced the screen. It seemed to cure the problem. I appreciated them helping me through a scary experience (anyone with an old 4EAT car-loosing all your forward gears is a scary experience.)
So basically the car has never felt better and I feel that she has another 10 years left in her. It's a Subaru so it probably does!
I'm very anal as to who gets to work on my car and I felt like both my car and I were in good hands with AndrewTech. No mechanic had ever been so honest and helpful as the guys at AndrewTech. So if you’re looking for a trustworthy, competent shop around the metro area, look no further.
So to the guys at AndrewTech, thank you for a very pleasant experience. A+
UPDATE: The tranny finally called it quits and I had to get a replacement. AndrewTech sourced a used one and installed it. However the front diff. was fried and in turn my speedo/VSS wasn't working. At no cost to me they went above and beyone making my tranny right. I could have been screwed over big time but I was treated like a valued customer. It is experiences like this that will keep me coming back for years to come. Everyone there is fun and knowlegable and it was a pleasure guys. Thanks again, the car is doing great.
If you live in the DC area and are in search of a new mechanic then you need to read this:
So hears the scoop. My '94 Legacy has around 140K on it. It had never had any real problems until about a month ago. The car was leaking oil and coolant everywhere as well has having lots of boost problems among various other issues. I usually bring my car to a fairly competent gas station near my house but have never been 100% satisfied with them. After reading a few comments about AndrewTech Automotive Solutions in Gaithersburg, an all Subaru mechanic with a great record among the Subaru community, I knew where I needed to take my car.
I dropped the car off at AndrewTech during the first week in March. A day or two later they called me and basically told me what was going on with the oil/coolant leaks. We both agreed that since they would have to replace a few major seals anyway and since it was a lot of labor taking the engine apart, it should get all new seals. Over the next few weeks I was kept in constant communication with AndrewTech about the progress on my car. I was met with some bad news about rotted motor mounts and cracked hoses. However I feel ever confident that that car was in good hands.
I got the car back a couple of days ago and started having tranny issues on the way back. I immediately placed a call to AndrewTech and we concluded that some particles were blocking the tranny screen and starving the system of fluid. I took it to a nearby gas station and they replaced the screen. It seemed to cure the problem. I appreciated them helping me through a scary experience (anyone with an old 4EAT car-loosing all your forward gears is a scary experience.)
So basically the car has never felt better and I feel that she has another 10 years left in her. It's a Subaru so it probably does!
I'm very anal as to who gets to work on my car and I felt like both my car and I were in good hands with AndrewTech. No mechanic had ever been so honest and helpful as the guys at AndrewTech. So if you’re looking for a trustworthy, competent shop around the metro area, look no further.
So to the guys at AndrewTech, thank you for a very pleasant experience. A+
UPDATE: The tranny finally called it quits and I had to get a replacement. AndrewTech sourced a used one and installed it. However the front diff. was fried and in turn my speedo/VSS wasn't working. At no cost to me they went above and beyone making my tranny right. I could have been screwed over big time but I was treated like a valued customer. It is experiences like this that will keep me coming back for years to come. Everyone there is fun and knowlegable and it was a pleasure guys. Thanks again, the car is doing great.
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