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Know how to set up and Airport Express?

I recently moved and changed back to Comcast, and my Airport is having a hard time. I've reset everything, its fast if I just use the ethernet directly into the puter, but the Airport is really, really slow. I think something is not set up correctly.

I called Comcast, and ofcorse they tried to send somebody out for like 60 bucks, and my Applecare has run out (they want $50)

Figured somebody here might be an Mac head and know what the hell they're doing..

I've got an imac G4 PPC, so it's relatively old, but I almost never have an Airport problem. I have had speed and dropping problems with the shit routers Comcast gives (3rd one was the charm). If it's connecting, it's likely the router. The other thing you can do is play with the antenna as the angle can make a difference as well as where the router is located. Is there something in the place that could be causing signal interference? Bandwidth thieves? Comcast came out to us several times and didn't charge us, but we also told them it was a performance issue with the router and we're also in a different market (which may or may not be irrelevant).

evolutionmovement wrote: If it's connecting, it's likely the router.

The Airport Express IS a router.

Not sure what to tell you, these things are hard to diagnose over the internet, but you need a network guy to help you out, not necessarily someone that knows Macs. A router is a router.

Then what's the thing up stairs that sends and receives information via radio waves and puts it over copper called? Airport can't automatically transmit/receive directly to an ISP. It's like a walkie talkie with only one handset. If Airport is transmitting and receiving information, the problem is more likely on the other end since there's less likely a change to his Mac (in fact, what changed was going to the Comcast router and if it's communicating at all, then the address is correct with his Mac). A test of that would be to find another known wireless source and check the performance. I've done this every time I've had problems and always found it to be the SUPPLIED Comcast router. And they're not all the same just because they're tasked with the same job. I'm not only on the third router as in #3, but third as in different brand/model. This one's been great for about a year.

I have two different laptops, one Mac, one PC. They both are fast via ethernet directly to the Comcast modem. Through the Airport, they both are slow. I've used the Airport for over three years now, and its always been fast (and the fact that I can play Itunes and print remotely is extra cool) but something not right. I'm not sure if its a PPoE thing, or what.

Really its no different then any other wireless setup, except its hard to find information or help because its a Mac product.

I really dig the Mac. Its a seriously powerful machine, but the lack of support makes me want to buy a PC next time.

I've seached the Mac forums, but I dont get it.

Try resetting the Airport to its factory defaults.

There should be very good support for this device in the Apple forums. I've had pretty good luck with issues there in the past.

If all else fails, there are a plethora of very good 802.11N routers out there, and they get more affordable all the time.

Yea I'd say reset it to the factory defaults, both the airport x and comcasts router.

I love my macbook And the support hasnt been bad for me, but then again whenver something goes wrong, which was only once... battery just up and quit charging, I walked it and was like wtf? And they gave me a new one lol

evolutionmovement wrote:Then what's the thing up stairs that sends and receives information via radio waves and puts it over copper called? Airport can't automatically transmit/receive directly to an ISP. It's like a walkie talkie with only one handset.

Sorry, apparently I got my naming mixed up. Airport Express is a wireless access point, Airport Extreme is a router. But you could still use it as a wireless bridge to the ethernet port on the DSL or Cable modem.

Got it all figured out. Seems as though my PPoE was SOL by the Subnet Mask being misconfigured. I DCHPd the MAC address which for some reason was a couple cards short of a full hand and was Dling the Kbs like a screen door on a battleship, or was it submarine?