>I think this is a bit unfair.
AGREED!
Time to get on my soapbox---
Ya know, I'm all for saying which vendor to go to and which ones to avoid,
but that's only if i'm asked (I have my own little list of who to go to and
who not to go to!). And even then i take into consideration everything else
that vendor has to offer.
Dfullerton - You're situation may or MAY NOT be a regular occurance at MRT.
But from my expirence with them, they're quick to get things fixed and
sorted out. Also take into consideration that Brett is more then just a
vendor; he's an active part of the list, and has tons of expirence in the
field. He's been a parts supplier for a while now; i'd think that if he
weren't - he'd be out of business.
To all, count to 10 (maybe even 100) and try to get the problem solved
before critisizing them online. It saves a whole lot of time and heartache
for everyone involved.
getting off soapbox now
-Jason
>From: "Brett Middleton" <brett@mrtrally.com.au>
>
>
>You failed to report the reason for the delay in shipping was due to our
>huge back order from STi of parts that you also ordered.
>We recently offered to ship the parts we do have in stock so you can
>benefit
>from them and when the STi parts arrive we will ship them direct (and at a
>discounted price)
>
>(Sti have had no stock for a month and a half!)
>
>The muffler error was a (personal) one by myself in failing to list your
>request for a single outlet (instead of the common twin outlet) we realised
>the error when you called, tried to stop the freight, but failed.
>We then have since offered to change, swap, discount the parts to your
>satisfaction .
>
>As always we try to do our best, after all yes we are human and we make
>mistakes, the difference is we then do our best to solve them..
>
>Please reply me direct if you didn't get the message today that we sent re
>all above...you have my personal Guarantee it will be solved promptly..(as
>we have also said in a message you should hopefully have)
>
>best regards..
>
>Brett
>
>MRT Performance
>We Rally, You Win (STi Version 5)
>
> <http://www.mrtrally.com.au/> http://www.MRTrally.com.au main pages
> <http://www.mrtrally.com.au/shop> http://www.MRTrally.com.au/shop buy on
>line
>
>-----Original Message-----
>From: dfullerton [mailto:dfullerton@dfullerton.screaming.net]
>
>I have dealt with Whitelines bought stuff second hand from australia and
>have had only good results, having gone through two months of waiting mrt
>have sent me the wrong Rear muffler and not included many other items in my
>order. They were however very quick to charge my credit card Be careful out
>there
_________________________________________________________________
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Vendor Bashing (was: MRT)
Moderators: Helpinators, Moderators
-
Mark Ward
Vendor Bashing (was: MRT)
I also view Brett as a good source. As of yet I have not purchased from him
but I intend to be making a major purchase later this summer (engine). He
has been quick to respond to me on questions and has helped out our group
with FREE information.
Bad press always travels faster then good press. I know, I work in the
mail-order business and have to be quick to respond to problems; and there
are human mistakes some times...
Mark
www.rrunracing.com
At 12:18 PM 06/13/2001 -0700, you wrote:
> >I think this is a bit unfair.
>AGREED!
>
>Time to get on my soapbox---
>
>Ya know, I'm all for saying which vendor to go to and which ones to avoid,
>but that's only if i'm asked (I have my own little list of who to go to and
>who not to go to!). And even then i take into consideration everything else
>that vendor has to offer.
>
>Dfullerton - You're situation may or MAY NOT be a regular occurance at MRT.
>But from my expirence with them, they're quick to get things fixed and
>sorted out. Also take into consideration that Brett is more then just a
>vendor; he's an active part of the list, and has tons of expirence in the
>field. He's been a parts supplier for a while now; i'd think that if he
>weren't - he'd be out of business.
>
>To all, count to 10 (maybe even 100) and try to get the problem solved
>before critisizing them online. It saves a whole lot of time and heartache
>for everyone involved.
>
>getting off soapbox now
>
>-Jason
>
> >From: "Brett Middleton" <brett@mrtrally.com.au>
> >
>
> >
> >You failed to report the reason for the delay in shipping was due to our
> >huge back order from STi of parts that you also ordered.
> >We recently offered to ship the parts we do have in stock so you can
> >benefit
> >from them and when the STi parts arrive we will ship them direct (and at a
> >discounted price)
> >
> >(Sti have had no stock for a month and a half!)
> >
> >The muffler error was a (personal) one by myself in failing to list your
> >request for a single outlet (instead of the common twin outlet) we realised
> >the error when you called, tried to stop the freight, but failed.
> >We then have since offered to change, swap, discount the parts to your
> >satisfaction .
> >
> >As always we try to do our best, after all yes we are human and we make
> >mistakes, the difference is we then do our best to solve them..
> >
> >Please reply me direct if you didn't get the message today that we sent re
> >all above...you have my personal Guarantee it will be solved promptly..(as
> >we have also said in a message you should hopefully have)
> >
> >best regards..
> >
> >Brett
> >
> >MRT Performance
> >We Rally, You Win (STi Version 5)
> >
> > <http://www.mrtrally.com.au/> http://www.MRTrally.com.au main pages
> > <http://www.mrtrally.com.au/shop> http://www.MRTrally.com.au/shop buy on
> >line
> >
> >-----Original Message-----
> >From: dfullerton [mailto:dfullerton@dfullerton.screaming.net]
> >
> >I have dealt with Whitelines bought stuff second hand from australia and
> >have had only good results, having gone through two months of waiting mrt
> >have sent me the wrong Rear muffler and not included many other items in my
> >order. They were however very quick to charge my credit card Be careful out
> >there
>
>_________________________________________________________________
To unsubscribe from this group, please send an email to:
BC-BFLegacyWorks-unsubscribe@egroups.com
but I intend to be making a major purchase later this summer (engine). He
has been quick to respond to me on questions and has helped out our group
with FREE information.
Bad press always travels faster then good press. I know, I work in the
mail-order business and have to be quick to respond to problems; and there
are human mistakes some times...
Mark
www.rrunracing.com
At 12:18 PM 06/13/2001 -0700, you wrote:
> >I think this is a bit unfair.
>AGREED!
>
>Time to get on my soapbox---
>
>Ya know, I'm all for saying which vendor to go to and which ones to avoid,
>but that's only if i'm asked (I have my own little list of who to go to and
>who not to go to!). And even then i take into consideration everything else
>that vendor has to offer.
>
>Dfullerton - You're situation may or MAY NOT be a regular occurance at MRT.
>But from my expirence with them, they're quick to get things fixed and
>sorted out. Also take into consideration that Brett is more then just a
>vendor; he's an active part of the list, and has tons of expirence in the
>field. He's been a parts supplier for a while now; i'd think that if he
>weren't - he'd be out of business.
>
>To all, count to 10 (maybe even 100) and try to get the problem solved
>before critisizing them online. It saves a whole lot of time and heartache
>for everyone involved.
>
>getting off soapbox now
>
>-Jason
>
> >From: "Brett Middleton" <brett@mrtrally.com.au>
> >
>
> >
> >You failed to report the reason for the delay in shipping was due to our
> >huge back order from STi of parts that you also ordered.
> >We recently offered to ship the parts we do have in stock so you can
> >benefit
> >from them and when the STi parts arrive we will ship them direct (and at a
> >discounted price)
> >
> >(Sti have had no stock for a month and a half!)
> >
> >The muffler error was a (personal) one by myself in failing to list your
> >request for a single outlet (instead of the common twin outlet) we realised
> >the error when you called, tried to stop the freight, but failed.
> >We then have since offered to change, swap, discount the parts to your
> >satisfaction .
> >
> >As always we try to do our best, after all yes we are human and we make
> >mistakes, the difference is we then do our best to solve them..
> >
> >Please reply me direct if you didn't get the message today that we sent re
> >all above...you have my personal Guarantee it will be solved promptly..(as
> >we have also said in a message you should hopefully have)
> >
> >best regards..
> >
> >Brett
> >
> >MRT Performance
> >We Rally, You Win (STi Version 5)
> >
> > <http://www.mrtrally.com.au/> http://www.MRTrally.com.au main pages
> > <http://www.mrtrally.com.au/shop> http://www.MRTrally.com.au/shop buy on
> >line
> >
> >-----Original Message-----
> >From: dfullerton [mailto:dfullerton@dfullerton.screaming.net]
> >
> >I have dealt with Whitelines bought stuff second hand from australia and
> >have had only good results, having gone through two months of waiting mrt
> >have sent me the wrong Rear muffler and not included many other items in my
> >order. They were however very quick to charge my credit card Be careful out
> >there
>
>_________________________________________________________________
To unsubscribe from this group, please send an email to:
BC-BFLegacyWorks-unsubscribe@egroups.com
-
Brett Middleton
Vendor Bashing (was: MRT)
thanks eveyone. for the positive words
all is ok and client is happy (offline)
Brett
MRT Performance
We Rally, You Win (STi Version 5)
http://www.MRTrally.com.au <http://www.mrtrally.com.au/> main pages
http://www.MRTrally.com.au/shop <http://www.mrtrally.com.au/shop> buy on
line
> -----Original Message-----
> From: Mark Ward [mailto:mark@rrunracing.com]
> Sent: Thursday, 14 June 2001 05:54
> To: BC-BFLegacyWorks@yahoogroups.com
> Subject: Re: [BC-BFLegacyWorks] Vendor Bashing (was: MRT)
>
>
> I also view Brett as a good source. As of yet I have not
> purchased from him
> but I intend to be making a major purchase later this summer
> (engine). He
> has been quick to respond to me on questions and has helped
> out our group
> with FREE information.
> Bad press always travels faster then good press. I know, I
> work in the
> mail-order business and have to be quick to respond to
> problems; and there
> are human mistakes some times...
>
> Mark
> www.rrunracing.com
>
>
> At 12:18 PM 06/13/2001 -0700, you wrote:
> > >I think this is a bit unfair.
> >AGREED!
> >
> >Time to get on my soapbox---
> >
> >Ya know, I'm all for saying which vendor to go to and which
> ones to avoid,
> >but that's only if i'm asked (I have my own little list of
> who to go to and
> >who not to go to!). And even then i take into consideration
> everything else
> >that vendor has to offer.
> >
> >Dfullerton - You're situation may or MAY NOT be a regular
> occurance at MRT.
> >But from my expirence with them, they're quick to get things
> fixed and
> >sorted out. Also take into consideration that Brett is more
> then just a
> >vendor; he's an active part of the list, and has tons of
> expirence in the
> >field. He's been a parts supplier for a while now; i'd think
> that if he
> >weren't - he'd be out of business.
> >
> >To all, count to 10 (maybe even 100) and try to get the
> problem solved
> >before critisizing them online. It saves a whole lot of time
> and heartache
> >for everyone involved.
> >
> >getting off soapbox now
> >
> >-Jason
> >
> > >From: "Brett Middleton" <brett@mrtrally.com.au>
> > >
> >
> > >
> > >You failed to report the reason for the delay in shipping
> was due to our
> > >huge back order from STi of parts that you also ordered.
> > >We recently offered to ship the parts we do have in stock
> so you can
> > >benefit
> > >from them and when the STi parts arrive we will ship them
> direct (and at a
> > >discounted price)
> > >
> > >(Sti have had no stock for a month and a half!)
> > >
> > >The muffler error was a (personal) one by myself in
> failing to list your
> > >request for a single outlet (instead of the common twin
> outlet) we realised
> > >the error when you called, tried to stop the freight, but failed.
> > >We then have since offered to change, swap, discount the
> parts to your
> > >satisfaction .
> > >
> > >As always we try to do our best, after all yes we are
> human and we make
> > >mistakes, the difference is we then do our best to solve them..
> > >
> > >Please reply me direct if you didn't get the message today
> that we sent re
> > >all above...you have my personal Guarantee it will be
> solved promptly..(as
> > >we have also said in a message you should hopefully have)
> > >
> > >best regards..
> > >
> > >Brett
> > >
> > >MRT Performance
> > >We Rally, You Win (STi Version 5)
> > >
> > > <http://www.mrtrally.com.au/> http://www.MRTrally.com.au
> main pages
> > > <http://www.mrtrally.com.au/shop>
http://www.MRTrally.com.au/shop buy on
> >line
> >
> >-----Original Message-----
> >From: dfullerton [mailto:dfullerton@dfullerton.screaming.net]
> >
> >I have dealt with Whitelines bought stuff second hand from australia and
> >have had only good results, having gone through two months of waiting mrt
> >have sent me the wrong Rear muffler and not included many other items in
my
> >order. They were however very quick to charge my credit card Be careful
out
> >there
>
>_________________________________________________________________
To unsubscribe from this group, please send an email to:
BC-BFLegacyWorks-unsubscribe@egroups.com
To unsubscribe from this group, please send an email to:
BC-BFLegacyWorks-unsubscribe@egroups.com
all is ok and client is happy (offline)
Brett
MRT Performance
We Rally, You Win (STi Version 5)
http://www.MRTrally.com.au <http://www.mrtrally.com.au/> main pages
http://www.MRTrally.com.au/shop <http://www.mrtrally.com.au/shop> buy on
line
> -----Original Message-----
> From: Mark Ward [mailto:mark@rrunracing.com]
> Sent: Thursday, 14 June 2001 05:54
> To: BC-BFLegacyWorks@yahoogroups.com
> Subject: Re: [BC-BFLegacyWorks] Vendor Bashing (was: MRT)
>
>
> I also view Brett as a good source. As of yet I have not
> purchased from him
> but I intend to be making a major purchase later this summer
> (engine). He
> has been quick to respond to me on questions and has helped
> out our group
> with FREE information.
> Bad press always travels faster then good press. I know, I
> work in the
> mail-order business and have to be quick to respond to
> problems; and there
> are human mistakes some times...
>
> Mark
> www.rrunracing.com
>
>
> At 12:18 PM 06/13/2001 -0700, you wrote:
> > >I think this is a bit unfair.
> >AGREED!
> >
> >Time to get on my soapbox---
> >
> >Ya know, I'm all for saying which vendor to go to and which
> ones to avoid,
> >but that's only if i'm asked (I have my own little list of
> who to go to and
> >who not to go to!). And even then i take into consideration
> everything else
> >that vendor has to offer.
> >
> >Dfullerton - You're situation may or MAY NOT be a regular
> occurance at MRT.
> >But from my expirence with them, they're quick to get things
> fixed and
> >sorted out. Also take into consideration that Brett is more
> then just a
> >vendor; he's an active part of the list, and has tons of
> expirence in the
> >field. He's been a parts supplier for a while now; i'd think
> that if he
> >weren't - he'd be out of business.
> >
> >To all, count to 10 (maybe even 100) and try to get the
> problem solved
> >before critisizing them online. It saves a whole lot of time
> and heartache
> >for everyone involved.
> >
> >getting off soapbox now
> >
> >-Jason
> >
> > >From: "Brett Middleton" <brett@mrtrally.com.au>
> > >
> >
> > >
> > >You failed to report the reason for the delay in shipping
> was due to our
> > >huge back order from STi of parts that you also ordered.
> > >We recently offered to ship the parts we do have in stock
> so you can
> > >benefit
> > >from them and when the STi parts arrive we will ship them
> direct (and at a
> > >discounted price)
> > >
> > >(Sti have had no stock for a month and a half!)
> > >
> > >The muffler error was a (personal) one by myself in
> failing to list your
> > >request for a single outlet (instead of the common twin
> outlet) we realised
> > >the error when you called, tried to stop the freight, but failed.
> > >We then have since offered to change, swap, discount the
> parts to your
> > >satisfaction .
> > >
> > >As always we try to do our best, after all yes we are
> human and we make
> > >mistakes, the difference is we then do our best to solve them..
> > >
> > >Please reply me direct if you didn't get the message today
> that we sent re
> > >all above...you have my personal Guarantee it will be
> solved promptly..(as
> > >we have also said in a message you should hopefully have)
> > >
> > >best regards..
> > >
> > >Brett
> > >
> > >MRT Performance
> > >We Rally, You Win (STi Version 5)
> > >
> > > <http://www.mrtrally.com.au/> http://www.MRTrally.com.au
> main pages
> > > <http://www.mrtrally.com.au/shop>
http://www.MRTrally.com.au/shop buy on
> >line
> >
> >-----Original Message-----
> >From: dfullerton [mailto:dfullerton@dfullerton.screaming.net]
> >
> >I have dealt with Whitelines bought stuff second hand from australia and
> >have had only good results, having gone through two months of waiting mrt
> >have sent me the wrong Rear muffler and not included many other items in
my
> >order. They were however very quick to charge my credit card Be careful
out
> >there
>
>_________________________________________________________________
To unsubscribe from this group, please send an email to:
BC-BFLegacyWorks-unsubscribe@egroups.com
To unsubscribe from this group, please send an email to:
BC-BFLegacyWorks-unsubscribe@egroups.com
-
dfullerton
Vendor Bashing (was: MRT)
MARK i happen to be a subaru nut, who wants his car to be Real fast. Having
three weeks of work[ I start my new job with bmw on the 18th] I was sooo
wanting to fit my parts that. Well if you were as pastionate about your car
you would feel the same
----- Original Message -----
From: "Mark Ward" <mark@rrunracing.com>
To: <BC-BFLegacyWorks@yahoogroups.com>
Sent: Wednesday, June 13, 2001 8:54 PM
Subject: Re: [BC-BFLegacyWorks] Vendor Bashing (was: MRT)
> I also view Brett as a good source. As of yet I have not purchased from
him
> but I intend to be making a major purchase later this summer (engine). He
> has been quick to respond to me on questions and has helped out our group
> with FREE information.
> Bad press always travels faster then good press. I know, I work in the
> mail-order business and have to be quick to respond to problems; and there
> are human mistakes some times...
>
> Mark
> www.rrunracing.com
>
>
> At 12:18 PM 06/13/2001 -0700, you wrote:
> > >I think this is a bit unfair.
> >AGREED!
> >
> >Time to get on my soapbox---
> >
> >Ya know, I'm all for saying which vendor to go to and which ones to
avoid,
> >but that's only if i'm asked (I have my own little list of who to go to
and
> >who not to go to!). And even then i take into consideration everything
else
> >that vendor has to offer.
> >
> >Dfullerton - You're situation may or MAY NOT be a regular occurance at
MRT.
> >But from my expirence with them, they're quick to get things fixed and
> >sorted out. Also take into consideration that Brett is more then just a
> >vendor; he's an active part of the list, and has tons of expirence in the
> >field. He's been a parts supplier for a while now; i'd think that if he
> >weren't - he'd be out of business.
> >
> >To all, count to 10 (maybe even 100) and try to get the problem solved
> >before critisizing them online. It saves a whole lot of time and
heartache
> >for everyone involved.
> >
> >getting off soapbox now
> >
> >-Jason
> >
> > >From: "Brett Middleton" <brett@mrtrally.com.au>
> > >
> >
> > >
> > >You failed to report the reason for the delay in shipping was due to
our
> > >huge back order from STi of parts that you also ordered.
> > >We recently offered to ship the parts we do have in stock so you can
> > >benefit
> > >from them and when the STi parts arrive we will ship them direct (and
at a
> > >discounted price)
> > >
> > >(Sti have had no stock for a month and a half!)
> > >
> > >The muffler error was a (personal) one by myself in failing to list
your
> > >request for a single outlet (instead of the common twin outlet) we
realised
> > >the error when you called, tried to stop the freight, but failed.
> > >We then have since offered to change, swap, discount the parts to your
> > >satisfaction .
> > >
> > >As always we try to do our best, after all yes we are human and we make
> > >mistakes, the difference is we then do our best to solve them..
> > >
> > >Please reply me direct if you didn't get the message today that we sent
re
> > >all above...you have my personal Guarantee it will be solved
promptly..(as
> > >we have also said in a message you should hopefully have)
> > >
> > >best regards..
> > >
> > >Brett
> > >
> > >MRT Performance
> > >We Rally, You Win (STi Version 5)
> > >
> > > <http://www.mrtrally.com.au/> http://www.MRTrally.com.au main pages
> > > <http://www.mrtrally.com.au/shop> http://www.MRTrally.com.au/shop buy
on
> > >line
> > >
> > >-----Original Message-----
> > >From: dfullerton [mailto:dfullerton@dfullerton.screaming.net]
> > >
> > >I have dealt with Whitelines bought stuff second hand from australia
and
> > >have had only good results, having gone through two months of waiting
mrt
> > >have sent me the wrong Rear muffler and not included many other items
in my
> > >order. They were however very quick to charge my credit card Be careful
out
> > >there
> >
> >_________________________________________________________________
>
>
> To unsubscribe from this group, please send an email to:
> BC-BFLegacyWorks-unsubscribe@egroups.com
>
>
>
>
>
>
To unsubscribe from this group, please send an email to:
BC-BFLegacyWorks-unsubscribe@egroups.com
three weeks of work[ I start my new job with bmw on the 18th] I was sooo
wanting to fit my parts that. Well if you were as pastionate about your car
you would feel the same
----- Original Message -----
From: "Mark Ward" <mark@rrunracing.com>
To: <BC-BFLegacyWorks@yahoogroups.com>
Sent: Wednesday, June 13, 2001 8:54 PM
Subject: Re: [BC-BFLegacyWorks] Vendor Bashing (was: MRT)
> I also view Brett as a good source. As of yet I have not purchased from
him
> but I intend to be making a major purchase later this summer (engine). He
> has been quick to respond to me on questions and has helped out our group
> with FREE information.
> Bad press always travels faster then good press. I know, I work in the
> mail-order business and have to be quick to respond to problems; and there
> are human mistakes some times...
>
> Mark
> www.rrunracing.com
>
>
> At 12:18 PM 06/13/2001 -0700, you wrote:
> > >I think this is a bit unfair.
> >AGREED!
> >
> >Time to get on my soapbox---
> >
> >Ya know, I'm all for saying which vendor to go to and which ones to
avoid,
> >but that's only if i'm asked (I have my own little list of who to go to
and
> >who not to go to!). And even then i take into consideration everything
else
> >that vendor has to offer.
> >
> >Dfullerton - You're situation may or MAY NOT be a regular occurance at
MRT.
> >But from my expirence with them, they're quick to get things fixed and
> >sorted out. Also take into consideration that Brett is more then just a
> >vendor; he's an active part of the list, and has tons of expirence in the
> >field. He's been a parts supplier for a while now; i'd think that if he
> >weren't - he'd be out of business.
> >
> >To all, count to 10 (maybe even 100) and try to get the problem solved
> >before critisizing them online. It saves a whole lot of time and
heartache
> >for everyone involved.
> >
> >getting off soapbox now
> >
> >-Jason
> >
> > >From: "Brett Middleton" <brett@mrtrally.com.au>
> > >
> >
> > >
> > >You failed to report the reason for the delay in shipping was due to
our
> > >huge back order from STi of parts that you also ordered.
> > >We recently offered to ship the parts we do have in stock so you can
> > >benefit
> > >from them and when the STi parts arrive we will ship them direct (and
at a
> > >discounted price)
> > >
> > >(Sti have had no stock for a month and a half!)
> > >
> > >The muffler error was a (personal) one by myself in failing to list
your
> > >request for a single outlet (instead of the common twin outlet) we
realised
> > >the error when you called, tried to stop the freight, but failed.
> > >We then have since offered to change, swap, discount the parts to your
> > >satisfaction .
> > >
> > >As always we try to do our best, after all yes we are human and we make
> > >mistakes, the difference is we then do our best to solve them..
> > >
> > >Please reply me direct if you didn't get the message today that we sent
re
> > >all above...you have my personal Guarantee it will be solved
promptly..(as
> > >we have also said in a message you should hopefully have)
> > >
> > >best regards..
> > >
> > >Brett
> > >
> > >MRT Performance
> > >We Rally, You Win (STi Version 5)
> > >
> > > <http://www.mrtrally.com.au/> http://www.MRTrally.com.au main pages
> > > <http://www.mrtrally.com.au/shop> http://www.MRTrally.com.au/shop buy
on
> > >line
> > >
> > >-----Original Message-----
> > >From: dfullerton [mailto:dfullerton@dfullerton.screaming.net]
> > >
> > >I have dealt with Whitelines bought stuff second hand from australia
and
> > >have had only good results, having gone through two months of waiting
mrt
> > >have sent me the wrong Rear muffler and not included many other items
in my
> > >order. They were however very quick to charge my credit card Be careful
out
> > >there
> >
> >_________________________________________________________________
>
>
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>
>
>
>
>
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-
dfullerton
Vendor Bashing (was: MRT)
Jason i did not say avoid i said be careful
----- Original Message -----
From: "jason grahn" <jgrahn555@hotmail.com>
To: <BC-BFLegacyWorks@yahoogroups.com>
Sent: Wednesday, June 13, 2001 8:18 PM
Subject: [BC-BFLegacyWorks] Vendor Bashing (was: MRT)
> >I think this is a bit unfair.
> AGREED!
>
> Time to get on my soapbox---
>
> Ya know, I'm all for saying which vendor to go to and which ones to avoid,
> but that's only if i'm asked (I have my own little list of who to go to
and
> who not to go to!). And even then i take into consideration everything
else
> that vendor has to offer.
>
> Dfullerton - You're situation may or MAY NOT be a regular occurance at
MRT.
> But from my expirence with them, they're quick to get things fixed and
> sorted out. Also take into consideration that Brett is more then just a
> vendor; he's an active part of the list, and has tons of expirence in the
> field. He's been a parts supplier for a while now; i'd think that if he
> weren't - he'd be out of business.
>
> To all, count to 10 (maybe even 100) and try to get the problem solved
> before critisizing them online. It saves a whole lot of time and heartache
> for everyone involved.
>
> getting off soapbox now
>
> -Jason
>
> >From: "Brett Middleton" <brett@mrtrally.com.au>
> >
>
> >
> >You failed to report the reason for the delay in shipping was due to our
> >huge back order from STi of parts that you also ordered.
> >We recently offered to ship the parts we do have in stock so you can
> >benefit
> >from them and when the STi parts arrive we will ship them direct (and at
a
> >discounted price)
> >
> >(Sti have had no stock for a month and a half!)
> >
> >The muffler error was a (personal) one by myself in failing to list your
> >request for a single outlet (instead of the common twin outlet) we
realised
> >the error when you called, tried to stop the freight, but failed.
> >We then have since offered to change, swap, discount the parts to your
> >satisfaction .
> >
> >As always we try to do our best, after all yes we are human and we make
> >mistakes, the difference is we then do our best to solve them..
> >
> >Please reply me direct if you didn't get the message today that we sent
re
> >all above...you have my personal Guarantee it will be solved
promptly..(as
> >we have also said in a message you should hopefully have)
> >
> >best regards..
> >
> >Brett
> >
> >MRT Performance
> >We Rally, You Win (STi Version 5)
> >
> > <http://www.mrtrally.com.au/> http://www.MRTrally.com.au main pages
> > <http://www.mrtrally.com.au/shop> http://www.MRTrally.com.au/shop buy
on
> >line
> >
> >-----Original Message-----
> >From: dfullerton [mailto:dfullerton@dfullerton.screaming.net]
> >
> >I have dealt with Whitelines bought stuff second hand from australia and
> >have had only good results, having gone through two months of waiting mrt
> >have sent me the wrong Rear muffler and not included many other items in
my
> >order. They were however very quick to charge my credit card Be careful
out
> >there
>
> _________________________________________________________________
> Get your FREE download of MSN Explorer at http://explorer.msn.com
>
>
> To unsubscribe from this group, please send an email to:
> BC-BFLegacyWorks-unsubscribe@egroups.com
>
>
>
>
>
>
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----- Original Message -----
From: "jason grahn" <jgrahn555@hotmail.com>
To: <BC-BFLegacyWorks@yahoogroups.com>
Sent: Wednesday, June 13, 2001 8:18 PM
Subject: [BC-BFLegacyWorks] Vendor Bashing (was: MRT)
> >I think this is a bit unfair.
> AGREED!
>
> Time to get on my soapbox---
>
> Ya know, I'm all for saying which vendor to go to and which ones to avoid,
> but that's only if i'm asked (I have my own little list of who to go to
and
> who not to go to!). And even then i take into consideration everything
else
> that vendor has to offer.
>
> Dfullerton - You're situation may or MAY NOT be a regular occurance at
MRT.
> But from my expirence with them, they're quick to get things fixed and
> sorted out. Also take into consideration that Brett is more then just a
> vendor; he's an active part of the list, and has tons of expirence in the
> field. He's been a parts supplier for a while now; i'd think that if he
> weren't - he'd be out of business.
>
> To all, count to 10 (maybe even 100) and try to get the problem solved
> before critisizing them online. It saves a whole lot of time and heartache
> for everyone involved.
>
> getting off soapbox now
>
> -Jason
>
> >From: "Brett Middleton" <brett@mrtrally.com.au>
> >
>
> >
> >You failed to report the reason for the delay in shipping was due to our
> >huge back order from STi of parts that you also ordered.
> >We recently offered to ship the parts we do have in stock so you can
> >benefit
> >from them and when the STi parts arrive we will ship them direct (and at
a
> >discounted price)
> >
> >(Sti have had no stock for a month and a half!)
> >
> >The muffler error was a (personal) one by myself in failing to list your
> >request for a single outlet (instead of the common twin outlet) we
realised
> >the error when you called, tried to stop the freight, but failed.
> >We then have since offered to change, swap, discount the parts to your
> >satisfaction .
> >
> >As always we try to do our best, after all yes we are human and we make
> >mistakes, the difference is we then do our best to solve them..
> >
> >Please reply me direct if you didn't get the message today that we sent
re
> >all above...you have my personal Guarantee it will be solved
promptly..(as
> >we have also said in a message you should hopefully have)
> >
> >best regards..
> >
> >Brett
> >
> >MRT Performance
> >We Rally, You Win (STi Version 5)
> >
> > <http://www.mrtrally.com.au/> http://www.MRTrally.com.au main pages
> > <http://www.mrtrally.com.au/shop> http://www.MRTrally.com.au/shop buy
on
> >line
> >
> >-----Original Message-----
> >From: dfullerton [mailto:dfullerton@dfullerton.screaming.net]
> >
> >I have dealt with Whitelines bought stuff second hand from australia and
> >have had only good results, having gone through two months of waiting mrt
> >have sent me the wrong Rear muffler and not included many other items in
my
> >order. They were however very quick to charge my credit card Be careful
out
> >there
>
> _________________________________________________________________
> Get your FREE download of MSN Explorer at http://explorer.msn.com
>
>
> To unsubscribe from this group, please send an email to:
> BC-BFLegacyWorks-unsubscribe@egroups.com
>
>
>
>
>
>
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-
Mark Ward
Vendor Bashing (was: MRT)
Congrats on the new job, I do understand about wanting parts to fit and
making your car go fast. Especially with hard earned money. I was saying be
careful you dont "bash our suppliers" unless they really screwed you
around, then let them have it. (hehe)
I have not bought my motor cuz I dont have the money for it, scraping every
penny I can together for it...
Mark
At 02:20 PM 06/14/2001 +0100, you wrote:
>MARK i happen to be a subaru nut, who wants his car to be Real fast. Having
>three weeks of work[ I start my new job with bmw on the 18th] I was sooo
>wanting to fit my parts that. Well if you were as pastionate about your car
>you would feel the same
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making your car go fast. Especially with hard earned money. I was saying be
careful you dont "bash our suppliers" unless they really screwed you
around, then let them have it. (hehe)
I have not bought my motor cuz I dont have the money for it, scraping every
penny I can together for it...
Mark
At 02:20 PM 06/14/2001 +0100, you wrote:
>MARK i happen to be a subaru nut, who wants his car to be Real fast. Having
>three weeks of work[ I start my new job with bmw on the 18th] I was sooo
>wanting to fit my parts that. Well if you were as pastionate about your car
>you would feel the same
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